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Our Newsletter

Shipping & Returns

Shipping & Delivery

Orders will be processed during weekdays.

Freight charges
All couriered items have an individual track and tracing number and should be delivered within 2 -3 working days.

Courier within Auckland $6.00
Courier within the North Island $10.00
Courier within the South Island $12.00

Orders placed over $250 NZD total are eligible for free shipping within New Zealand. This will be applied automatically when completing the order in the checkout screen.

Unfortunately the Kohia Cemtre does not presently have the facilities to accept overseas orders. Please contact us at kohiasales@auckland.ac.nz for more information.


Privacy & Security

Kohia Education Centre will take every precaution to protect your information. When you submit sensitive information via our website your information is protected both online and offline.


Returns & Replacements

Kohia must be contacted by email or phone within 14 days of the purchase for a returns authorisation. Email kohiasales@auckland.ac.nz or phone 09 623-8977 extn 1.

In the event that you receive a faulty or incorrect product, we will refund your postage costs in returning the product to us and happily exchange the product. Goods must be returned in their original condition (i.e. not marked in any way)


Payment and Pricing

All prices listed are in New Zealand dollars and are inclusive of GST (GST Number: 10-010-381) and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

We accept payments by most Credit Cards.