By drilling down to the beliefs and values that inform the actual practice of change leaders, Robinson identifies the mindset, processes, and actual behaviours that contribute to successful reform efforts and, importantly, provide school leaders with concrete tools that enable them to be more effective.The structures described in the book are illustrated by numerous examples, cases, and conversation extracts and centre on four phases of engagement:¥ Agreeing about the problem to be solved ¥ Revealing the beliefs that sustain the current practices ¥ Evaluating the relative merit of the existing practices and proposed alternative practice ¥ Implementing and monitoring the new theory of action